I wanted to take the time to say thanks to you for the great service your team performed in taking down 8 trees in our back yard, many of which suffered damage from the recent storm.
It all started with my call to your office after the storm, Irma, came through town. My call was received graciously by Tiffany or Rosalind (I spoke to both several times during this process) in your office who indicated she would have Darrell get back with me soonest, as he was out surveying other calls. Both ladies were great! Darrell called me shortly thereafter, arranged a time to come buy our home to see the damage. He arrived at our home, assessed the situation, provided the estimate, and got us on the tentative schedule, knowing they were receiving more emergency calls each day that may take priority. Our situation was not an emergency, but we were anxious to get the trees removed before it became one.
Darrell kept us informed of the schedule, notified us of the team's pending arrival on Monday (yesterday). The team arrived at 8 am as scheduled and spent the next 9 plus hours successfully removing the trees.